customer service & claims

Comprehensive information for related to Lion Air Travel Insurance can be found on Online Brochure and FAQs.

For further information please contact us at :

For Product Information (Mon – Fri 08.00 – 17.00 WIB) :

Please simply contact +62888 987 8989

For Customers who Booked before Jan 1, 2014:

Please contact [email protected] or call 0800 124 8888 (Toll Free)

Please simply contact +62888 987 8989

You can simply download our claim form in this link Lion Air Travel Insurance Claim Form

or you can email us at [email protected]